Letter from our VP

Dear Valued Member

At Foodbuy we know that standing together to support one another is what everyone needs during these uncertain times. Our valued members, suppliers and distributors have been through a great deal over the last few months.

We understand the ongoing coronavirus situation is evolving quickly and want to ensure that Foodbuy is here as your partner to help with re-openings. As such, we have developed this new weekly update to ensure you are informed with timely and relevant communications.

The purpose of this regular communication is to offer you the best solutions and tools relevant to your business, that will help you re-ignite your business. We are working with our supplier and distributor partners to gather updates on:

• Supply chain disruptions or updates
• Supplier and Program highlights
• Optimizations, and ways to kick start with the right programs
• Insights and Resources

Our team is committed to supporting you and your business, and we look forward to brighter days ahead.

Matt Robertson
VP Member Development


Tips for Reopening

Please review provincial guidelines as well as seeing below:

• Display interior and exterior signage to ensure physical distancing
• Consider moving to a reservation only model during peak times in addition to utilizing delivery services
• Screen dividers to assist restaurants with communal seating and key customer/staff interaction points
• Deep clean restaurant prior to opening
• Use only Canadian approved disinfectants that have a Drug Identification Number (DIN)
• Switch to disposable, single use paper menu’s that can be recycled after
• Hand sanitizer should be made available for staff and guests
• Ensure use of PPE for staff
• Develop policies to respond to customers/staff who may be displaying signs of COVID-19
• Setup contactless payment methods to help maintain distancing

Social Media/online tips

• Ensure up to date, accurate social media presence on main media platforms Instagram, Facebook, Twitter
• Create social media contests that encourage your audience to share your information to others, make it engaging!
• Make sure to address all reviews both positive and negative
• Use social media monitoring tools to gather feedback on reputation/key words etc. to influence future decisions
• Tell the full story whether it’s content on local produce or just how the food is made

Program Highlights

One of the greatest Supply Chain challenges will be demand planning as it relates to re-openings. Manufacturers and Distributors will need as much notice as possible to properly plan production and ensure adequate inventory coverage. Everyone is encouraged to place orders with your distributors at least 2 weeks prior to your desired delivery date.
Foodbuy has compiled the following list of COVID related programs to support your re-opening efforts. If you require additional information on any of these programs, reach out to your Foodbuy Account Manager.

Safety glasses, face shields, goggles, supplies, gloves
Veritiv Josie DeCaria josie.decaria@veritivcorp.com Contact Josie, who will connect you with your local representative to discuss your needs and pricing. Inventory and lead times vary. Min. order of $850 required. Under = $50 fee
Disposable non-medical masks, reusable cloth masks, face shields, disposable gowns
Talbot Marketing Pete Thuss
Prepayment required at time of ordering. Allow 2-4 weeks for delivery See sales sheet for all items available
Protective plexiglass partitions
Impulse GDS Alexander Cachia acachia@impulsegds.com 905-361-7777 www.impulsegds.com Standard cashier protection models as well as custom options available. 
IR Body Thermometers Russell Hendrix Amy Kissler akissler@russellhendrix.com <br>519-807-9859 Supplies limited Lead time contingent on inventory at time of ordering  
PPE, Laundry, Linens
Cloth masks, rental uniforms, tablecoths & linens, mats
Canadian Linen Rick Rehkopf rick.rehkopf@canadianlinen.com 519-575-0022 National coverage for all laundry & linen rental needs
Pest Control Abell Carolyn Ramage cramage@abellgroup.com 647-242-77743 Pricing based on site assessment and agreed upon SOW Program excludes current Abell clients
Guest Services
In-room hotel items
Guest Supplies Cecily Rassett 905-896-1060 eservice@guestsupply.com www.guestsupply.ca/contact-us.aspx VA varies by category
Culinary Training Rouxbe rouxbe.com/foodbuy
Subscription-based web-based culinary training
Waste Diversion Waste Solutions Canada Service overview video available at: www.wastecanada.com/explained
Book your consulation at: www.wastecanada.com/National
Outsourced management solution with continuous rightsizing, and waste diversion efforts.

Supply Chain

Global Glove Market Very Volatile

The Global glove market is facing significant price increases and supply pressures as direct result of COVID-19. The Market has become incredibly volatile as the supply-demand imbalance has continued to rise – North American Demand alone has escalated 4 fold in just 3 months.

Chinese factories closed for the Chinese New Year right before the pandemic commenced. Following that, there were return-to-work delays and reduced production capacity at factories. Coupled with major increases in demand and a lack of importer pricing security, there is now an unprecedented supply-demand imbalance situation as the need for gloves to support hygiene and safety has increased dramatically. Export restrictions imposed by the Chinese government to protect domestic supply have contributed to an environment of volatility, and many importers are now short on supply.

As such, the glove market is facing significant price increases and supply pressures. The main global exporter of vinyl gloves is China, where recent manufacturing challenges have led to current volatility in the market. Nitrile gloves are facing a more immediate supply challenge but would hope to recover capacity quicker as they can get more labour back to work with easing of restrictions.

The Market prices began to manifest these supply-demand imbalances in May costing and now our pricing is forced to reflect market increases in July. Significant cost increases and short shipments are expected to continue until early in 2021.

Food Supply & Security Insights

Great insights were presented by the panel at Sysco’s webcast on Food Supply and Security recently, including:

• As we reopen, manufacturers will need to re-adjust production lines from retail back to foodservice
• Demand planning will be critical
• Manufacturers have experienced COVIDrelated increases due to physical distancing measures
• Manufacturers lost a significant part of their business due to the drop in foodservice, but still had the same fixed costs, which will impact food costs moving forward
• Labour availability from Canada’s foreign worker program has dropped YOY
• Potential latent impact to agricultural products

Beef Update

Over the last few weeks there has been a dramatic impact to the beef market in Canada.

The two largest Canadian beef producers, Cargill and JBS Canada, who produce approximately 75% of beef in Canada, have been impacted by COVID-19. Cargill closed its operation for 2 weeks and reopened the beginning of May causing a void in the market. Both have implemented social distancing measures and have slowed production due to capacity and labour constraints. These restrictions have caused major supply disruptions, limiting the amount of product that can be produced in these beef facilities. Many USA facilities are experiencing similar production constraints. The amount of beef currently entering the market is limited and at a premium.
Impact: Beef prices have risen abruptly in recent weeks as a result in the decline in production. Production and slaughter have remained at record lows due to the lack of manpower. This lack of supply in the market will continue to push pricing to new extreme highs.
Recommendation: Foodbuy is making the following recommendations in order to mitigate financial risk and supply disruptions:
• Reduce or eliminate beef on menus
• Engineer menus to offer less impacted cuts of beef and other proteins
• Engineer menu to reduce the amount of beef used
Note: There is a risk that as many opt for less expensive proteins to fill the void, this will have an effect on other protein markets. We have seen a rise pork markets the last few weeks, and we anticipate that with the current supply issues on beef there will be an added strain on other proteins in the near future.


One of Foodbuy’s strengths comes from leveraging volumes and consolidating spend amongst a select group of supplier partners. This ensures you receive products of the highest quality, at the best price, with the service level you deserve.

A key avenue to unlocking this value is through optimization analysis. We review your current spend against the Foodbuy program and identify savings and rebate improvements based on product conversions.

Reach out to your RIBA/Foodbuy Account Manager today to find out how Optimizations can help you get a jump on profitability!

Insights & Resources

As Foodbuy strives to stay ahead of the COVID-19 pandemic, through consultation with key vendors and additional research, we have put together a list of recommendations and solutions that we will hope guide you as the first green shoots of hope start to appear.

• For further information, contact your local Ecolab representative or call 1-800-35-CLEAN (1-800-352-5326) to discuss your cleaning and disinfecting products and service’s needs.

Ecolab Guidance for Opening Day

Cleaning and disinfection guidance for foodservice operations to safeguard employees and guests against COVID-19

Read the full document

Ecolab Coronavirus Factsheet

Facts on Novel Coronavirus and how you can stop the spread

Read the full document

Re-Opening Plans

A look at what the provinces are doing

New Brunswick

Newfoundland & Labrador

Nova Scotia


Prince Edward Island


Rent assistance

Canada Emergency Commercial Rent Assistance (CECRA) for small businesses provides relief for small businesses experiencing financial hardship due to COVID-19.
More information and how to apply

Covid-19 Information

Government of Canada
Complete information on COVID-19


Provincial Resources

British Columbia






Nova Scotia

New Brunswick


Prince Edward Island





Our Address

433 Consortium Court, London, ON. N6E 2S8

1-888-320-RIBA (7422)

Local (519) 668-3396
Fax (519) 668-2672



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